INTERSPORT KRUMHOLZ: Optimized shopping experience and customer service thanks to REMIRA INSTORE app
With around 50,000 items and five stationary stores, of which the location in Mühlheim-Kärlich alone covers more than 4,000 square meters, INTERSPORT KRUMHOLZ is one of the largest retailers in the German INTERSPORT network. To digitalize and simplify its store processes, the sporting goods retailer decided to introduce the REMIRA INSTORE app in mid-2019. This was accompanied by the goal of increasing the consulting capacity on the sales floor, reducing waiting times for customers and making processes faster, more efficient and more cost-effective. As a result, customers benefit from a significantly optimized shopping experience and employees can carry out all services - from stock queries to the checkout process - directly on the sales floor.