Retail trends 2025: Implementing digital omnichannel solutions for a personalized shopping experience on the sales floor
Customer expectations today are higher and more dynamic than ever. They switch flexibly between stationary and digital touchpoints and also expect retailers to provide a seamless omnichannel experience. However, although the relevant technologies and solutions have been discussed for some time, most companies are lagging behind when it comes to implementation. There is therefore an urgent need for action in order not to fall behind the industry pioneers. REMIRA sees five key areas that retailers should focus on in 2025 and shows how the right software partner can provide support.