Software for POS
Modern POS software is easy to use and meets all legal requirements. It can be integrated into a company's omnichannel strategy and supports omnichannel services such as Click & Reserve and Click & Collect. REMIRA is a provider of such a POS system, which can also be used on a tablet or smartphone.
What are the requirements for a modern POS system?
It goes without saying that a modern POS system should be able to process the payment process at the POS quickly and conveniently, taking into account the customer's individual payment preferences. This refers not only to the choice of payment method, but also to the options and offers relating to collectible points and vouchers, which may need to be combined with each other when making a purchase. A receipt printer alone is also not sufficient for issuing receipts in a modern POS system. The output of a digital receipt should also be possible and provided for.
The requirements for a modern POS system today are therefore similar to the requirements for a multi-tool. Another development that is becoming increasingly important is the mobile use of the POS system on a smartphone or tablet. When it comes to mobile devices, companies usually have a preference for certain providers. Therefore, the POS software should not only be compatible with different current hardware solutions, but also with different smartphone operating systems.
Sales via the online store
In addition to these external requirements, the individual requirements in the respective (non-food) retail sector are decisive. Apart from the catering and food retail sectors, which require different functions, POS systems can usually be used across all sectors. They can also be connected to any standard ERP system. If there are plans to expand stationary retail to include e-commerce, the POS system must work with live data. This means that all stock and sales data, newly created customers and, above all, item sales must not be synchronized with the main systems overnight. The data must be continuously updated by the POS software in "near-time" and passed on to the inventory management systems. This is the only way to implement an omnichannel strategy. This is because retailers using multiple sales channels rely on stock information that is quickly available and equally up-to-date across all systems. This is the only way to avoid double sales or short sales in the online store.
POS software for small businesses
A POS system for retail should be based on a software solution that supports all work processes in the store. This applies to both interaction with customers and the processing of incoming goods or repeat orders.REMIRA also offers a cloud-based all-in-one solutionfor small companies that can better calculate with a rental model. After all, in order to achieve the goal of personalizing the customer journey, all companies need the right support at the POS.
Mobile app as a supplement
Apart from important interfaces and functions, another criterion is becoming increasingly important when selecting software for the POS: where there is a shortage of skilled staff and lateral entrants and frequently changing personnel are deployed, a well thought-out authorization concept plays a role in addition to the intuitive usability of the POS interface. This determines in advance which extensive checkout functions the respective employee can access. This provides protection against serious input errors and restricts the options for granting discounts, for example.
TSE must be available
Modern cash register systems must first meet certain requirements. A GoBD certificate for the system certifies that the software used complies with the principles of proper accounting. Above all, however, the cash register must have a certified technical security device (TSE) that digitally stores every transaction and protects against data manipulation, in accordance with the requirements of the German Cash Register Security Ordinance. If the POS system is to be used abroad, it should not only offer additional language versions and currencies, but also have fiscalization for the desired countries.
Requirements for POS software in retail
- Legally compliant collection
- Simple operation
- Languages, currencies and fiscalization for other countries
- Can be used across all sectors (excluding food service and food retail)
- Suitable for different hardware solutions
- Compatibility with ERP system / merchandise management system
- Live data synchronization
- Management of goods receipts and stock transfers
- Enabling availability information
- Customer data management/ purchase history
- Voucher management
- Points collection system
- Various payment options
- Mobile checkout
What advantages do the best POS systems offer?
A modern POS cash register system not only offers the option of handling the checkout process quickly and easily. The software also supports back-office functions such as stock transfer. It fundamentally simplifies business processes. And it does this both at the fixed point of sale and at the increasingly popular mobile checkout. The following advantages speak in favor of a modern checkout system:
- Better customer service: By using checkout software, service can be personalized more specifically and adapted to the individual customer. In this way, customers can be advised individually and better, which ultimately leads to a positive shopping experience and thus to more sales.
- Better business management: Successful POS systems have a reporting system that provides companies with an overview of turnover, targets, sales statistics, etc. at all times. This offers companies a faster and more concrete intervention in the processes.
- Intuitive operation: Regardless of whether the system is used in retail or hospitality: The solution's interface is easy to use, reduces manual errors and leads to a shorter training period for employees.
- Can be used on different devices: The software can be used on different end devices. This enables better and more personalized customer advice and generally faster transactions in business processes.
Are you interested in omnichannel commerce software?
Supporting your customers on all channels is becoming increasingly important. A seamless connection to the various sales channels is crucial for this. We understand this and offer you - whether you are a large or small company - customized solutions that are precisely tailored to your needs.Find out more about our omnichannel commerce software solutions now.